Negotiation and relationship building with the external environment WSE-ZP-NBROZ
Part 1: Strategy Planning
Definition and phases of negotiations
Negotiation styles; principles, values, and interests – the Harvard model
Analysis during negotiation preparation – strategic brief
Negotiation models – three dimensions of negotiation
Project management in negotiations; summary of the planning stage
Part 2: Negotiation Tactics
Negotiation tactics
Communication tools
Ethics in negotiations; detecting lies; perception distortions, barriers, and decision-making errors
Influencing others and defending against manipulation
Traits of a good negotiator; negotiation roles
Conducting negotiations under risk and uncertainty; psychological resilience
Part 3: Building Relationships with Stakeholders
Organizational image and reputation
Long-term negotiations; consequences of previously chosen strategies; building relationships with stakeholders
Conflicts in negotiations; strikes and social protests
Summary and test
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Term 2024/25_L:
None |
(in Polish) E-Learning
(in Polish) Grupa przedmiotów ogólnouczenianych
(in Polish) Opis nakładu pracy studenta w ECTS
Term 2025/26_L: Participation in classes – 30 hours
Preparation of the final assignment – 20 hours
Reading assigned texts and preparing for the test – 20 hours
Consultations regarding the final assignment – 5 hours
Total hours: 75 = 3 ECTS, including 35 hours of direct contact with the academic teacher (1.2 ECTS). | Term 2024/25_L: (in Polish) Nakład pracy studenta:
Uczestnictwo w zajęciach - 30 h
Wyszukiwanie informacji - 15 h
Lektura zadanych tekstów - 10 h
Aktywne uczestnictwo w zajęciach - 15 h
Konsultacje i test: 5 godz.
SUMA GODZIN: 75 = 3 ECTS, w tym w kontakcie bezpośrednim z Nauczycielem Akademickim – 35 godz. (1,2 ECTS) |
Subject level
Learning outcome code/codes
Type of subject
Preliminary Requirements
Course coordinators
Term 2025/26_L: | Term 2023/24_L: | Term 2024/25_L: | Term 2022/23_L: |
Learning outcomes
W01 – knows and understands the theories, methods, and systems supporting decision-making processes, internal and external organizational communication, and the conduct of negotiations, including under conditions of risk and uncertainty.
U01 – possesses negotiation skills, including the ability to define the negotiation goals of their own organization, anticipate the goals of the other party, and work effectively toward reaching an agreement.
K01 – is prepared to apply acquired knowledge in solving cognitive and practical problems.
K02 – is prepared to participate communicatively and actively in group work, including taking on different roles and performing tasks within an organization.
Assessment criteria
For a very good grade (5.0):
The student independently and critically analyzes all topics related to negotiations, including strategy planning, negotiation tactics, and building relationships with stakeholders (W01). They are able to prepare a comprehensive strategic brief, anticipate the goals and behaviors of the other party, apply different negotiation styles, and use selected negotiation models in practice (U01). The student demonstrates effective communication skills, teamwork, psychological resilience, and ethical conduct in negotiations (K01, K02). They independently prepare negotiation projects and formulate original conclusions based on academic literature.
For a good grade (4.0):
The student correctly defines most concepts related to negotiations, knows negotiation styles and models, and can analyze the goals of their own organization and the other party (W01). They develop negotiation strategies with support from literature, formulate logical conclusions, and apply selected negotiation tools in practice (U01). The student participates actively in discussions and teamwork, can justify their own position, and considers ethical aspects of negotiations (K01, K02).
For a satisfactory grade (3.0):
The student knows basic negotiation concepts and mechanisms, can list negotiation styles, models, and phases (W01). With the instructor’s support, they develop a draft negotiation strategy and use basic literature in the field (U01). They participate in class, try to engage in discussions, and present their own opinions (K01, K02).
Assessment components:
Coursework – practical exercise: preparation of a draft negotiation strategy.
Knowledge test – closed questions (single correct answer).
Final grade – average of coursework (50%) and test (50%).
Bibliography
Jerzy Stelmach, Bartosz Brożek (2019). Negocjacje. Jak negocjować w sposób słuszny, skuteczny i ekonomicznie efektywny? Copernicus Center Press
Elżbieta Kowalczyk (2024). Psychologia negocjacji. Między nauką a praktyką zarządzania. Warszawa: Wydawnictwo Naukowe PWN
Sławomir Janiszewski (2019). Strategie negocjacji. Wydawnictwo Futu
Michał Chmielecki (2022). Techniki negocjacji i wywierania wpływu. Onepress
Magdalena Tabernacka (2024). Negocjacje i mediacje w sferze publicznej. Wolters Kluwer Polska
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Term 2024/25_L:
None |
Additional information
Additional information (registration calendar, class conductors, localization and schedules of classes), might be available in the USOSweb system: