Mediation WS-SO-Me

Contents:
social conflicts - the concept, typologies, causes, dynamics, solving strategies, functions.
Mediation - notion and kinds.
The scope of matters subject to mediation.
Contraindications to conduct mediation.
The history and development of mediation in Poland.
Legal basis for mediation in Poland.
The rules of mediation.
Stages of the mediation proceedings.
Mediation techniques.
Interpersonal communication in mediation.
Mediator - personality, skills.
Ethical dimension of the mediation.
The effectiveness of mediation - examples of research results.